Quality Statement
Certs Assured Limited aims for the highest standard in services and retain the position as a leading supplier and examiner of lifting equipment. We continue to provide customer satisfaction and to generate further opportunities through operating in a safe and efficient manner.
The principal aims of the company are:
- To have real understanding of customers and their business requirements.
- To strengthen relationships and encourage repeat business with existing clients.
- To win work not solely on price but through innovation and added value.
- To continually strive to improve our performance through analysis and continuous improvement of business processes.
- To develop staff potential through the provision of appropriate training.
- To engender a positive commitment to quality and create an environment of teamwork and co-operation that enables staff to work effectively.
- To support staff in their day to day work by developing an accredited management system that links all business activities with in the group.
The Managing Director, has specific responsibility for providing the necessary organisation and resources to implement this policy in all aspects of the business - design, construction, and plant and support departments.
However, everyone working for Certs Assured Limited has a responsibility for ensuring the quality of their work and that of persons under their supervision. These responsibilities will be defined within the company procedures and project management plans.
We are members of LEEA http://www.leea.co.uk/ The Lifting Equipment Engineers Association and work within their guidelines and to our own exacting standards, so you can be assured of a reliable and reputable service.